Post-warranty Preventive Maintenance and Repair Services on a liquid chromatography mass spectrometry (LC/MS) system

The U.S. Food and Drug Administration (FDA) is seeking information from potential vendors for post-warranty preventive maintenance and repair services on a liquid chromatography mass spectrometry (LC/MS) system. The system includes a Dionex Ultimate 3000 NCS-3500RS NANO UHPLC system and an ECLIPSE ORBITRAP ETD Mass Spectrometer. The FDA is looking for a vendor that can provide one scheduled on-site planned preventive maintenance visit per year, unlimited on-site corrective maintenance/repairs, and technical support. The vendor should be able to provide OEM-certified replacement parts and follow OEM specifications, manuals, and service bulletins. • The contract will be for a base year and two option years. • The vendor should be able to provide a copy of a field service report/ticket after each service call. • The vendor should be able to provide a written report to the FDA COR and Contract Specialist, summarizing all maintenance and repair activities. • The place of performance will be the US FDA/CBER, White Oak Campus, Building 52-72 room G310, 10903 New Hampshire Avenue, Silver Spring, MD 20993. • The period of performance will be from July 1, 2026, to June 30, 2027, with option years from July 1, 2027, to June 30, 2028, and July 1, 2028, to June 30, 2029.