COMPREHENSIVE PERFORMANCE ASSESSMENT OF THE COMMUNITY AND ECONOMIC DEVELOPMENT DEPARTMENT

The City of Riverside seeks a qualified consulting firm to conduct a comprehensive, independent performance assessment of its Community and Economic Development Department (CEDD). The contractor will evaluate organizational structure, workplace culture, leadership practices, staffing stability, service delivery, compliance, and risk, including a deep‑dive into Code Enforcement operations. Deliverables include a detailed work plan, interim issue memoranda, a workplace climate summary, a draft assessment report, an implementation matrix, and an executive presentation, all to be completed within a 12‑month period. • Evaluate CEDD’s organizational effectiveness, culture, leadership, and staffing across all divisions. • Conduct confidential employee interviews, surveys, and focus groups to assess workplace climate. • Provide actionable recommendations, a prioritized corrective‑action matrix, and a roadmap for implementation.