Description
The New York City Police Department (NYPD) is seeking a vendor to provide maintenance and repair services for its existing network of Knightscope Solar Cellular Emergency Call Boxes. These units serve as vital emergency communication devices that support public safety operations across multiple precincts. The vendor will be responsible for managing uptime, diagnosing issues remotely, and maintaining secure operational control. The scope of work includes software updates, component replacement, and technical documentation.
• Software tools required for diagnostics and firmware updates
• Replacement components and solar cellular integration parts
• Technical documentation or schematics necessary to perform certified repairs
• Warranty and safety certification procedures
• Systems including dashboard and platform that provides continuous health monitoring, performance analytics, and device alerts
Attached files
Contact
Neal Young