Description
The North Carolina Department of Labor (NCDOL) is seeking information from qualified vendors regarding solutions to modernize and replace its existing Elevator and Amusement Device inspection and permitting systems. The current systems have been in place for over 15 years and no longer adequately support modern business processes, data integration, or reporting needs. NCDOL is pursuing a comprehensive, scalable solution that supports end-to-end operations including device inspection request, permit submission and approval, inspection scheduling and execution, reporting and compliance tracking, and invoicing and financial system integration.
Key features of the desired solution include:
• Device inspection request and permit submission
• Inspection scheduling and execution
• Reporting and compliance tracking
• Invoicing and financial system integration
• Mobile and offline capabilities for inspectors
• Integration with financial systems and Oracle databases
• Role-based access control and secure authentication mechanisms
• Audit logging and activity tracking
The vendor's response should include an overview of the proposed solution, system architecture and technology stack, examples of similar implementations, approach to workflow automation and configurability, demonstrations or mockups of key features, integration capabilities, and estimated implementation timeline.