J065--Service Philips Imaging Equipment

The Department of Veterans Affairs intends to negotiate a sole source contract with Philips Healthcare for full service maintenance and emergency repairs of Philips Imaging equipment at the Jesse Brown VA Medical Center. The contract will be for a base year plus four one-year options. The contractor will be required to provide labor, material, tools, and equipment necessary to maintain the equipment in accordance with the manufacturer's specifications and industry standards. Key responsibilities include performing preventive maintenance, emergency repairs, and providing documentation of services performed. The contractor must also ensure that the equipment is operable and available for use 95% of the time. • Provide full service maintenance and emergency repairs of Philips Imaging equipment • Perform preventive maintenance on a semi-annual basis • Provide documentation of services performed • Ensure equipment is operable and available for use 95% of the time • Respond to service calls within 2 hours • Provide written estimates for repairs not covered under the contract