Alarm Management System

The City of West Palm Beach seeks a qualified vendor to deliver a complete alarm management system, encompassing software, configuration, implementation, training, documentation, and ongoing support. This effort will replace or upgrade the city’s existing emergency alert infrastructure and must be delivered on a turnkey basis. • Provide all software licensing and custom development needed for an alarm management platform. • Deliver installation, configuration, and integration with existing city systems. • Conduct user training, produce comprehensive documentation, and offer post‑implementation support and maintenance. • Ensure compliance with municipal security and emergency response standards. • Submit one original, one electronic, and one copy of the proposal by the deadline.