Managed Print Services

The Alcorn School District is seeking a vendor to provide a comprehensive Managed Print Services (MPS) solution for the replacement, installation, maintenance, and support of the District's existing fleet of network printers and multifunction devices. The successful vendor will provide a complete turnkey solution, including equipment, software, licensing, maintenance, labor, parts, supplies, implementation, training, and support. The contract term is 48 months, and the District expects the successful vendor to provide reliable equipment, outstanding customer service, proactive fleet management, and ongoing technical support throughout the contract term. Key features of the MPS solution include replacement of the District's existing printer and multifunction device fleet, equipment lease for a 48-month term, installation and configuration of all proposed equipment, PaperCut MF licensing and implementation, Google Workspace integration, badge authentication, secure Follow-Me printing, and fleet monitoring and reporting. Some of the key requirements for the proposed equipment include: • Be new, current-production equipment • Be commercially available from the manufacturer • Not be refurbished, remanufactured, or discontinued • Support automatic duplex printing • Support network printing • Support color scanning • Support scan-to-email • Support scan-to-folder • Support secure printing through PaperCut MF • Support badge authentication • Support PIN authentication • Support remote fleet management • Support automatic meter collection • Support automatic toner monitoring • Support firmware updates The District prefers a standardized equipment fleet, and vendors should propose the minimum practical number of equipment models while meeting the operational requirements of each device category. Some of the key responsibilities of the successful vendor include: • Delivering all equipment • Installing all equipment • Configuring all equipment • Configuring scanning • Configuring printing • Configuring PaperCut MF • Configuring Google Workspace integration • Configuring badge authentication • Testing every device • Removing packaging materials • Training District staff The District will perform acceptance testing before final acceptance, and each device shall successfully demonstrate printing, copying, scanning, scan-to-email, scan-to-folder, badge authentication, PIN authentication, secure print release, and PaperCut MF functionality. Some of the key evaluation criteria for the proposals include: • Total cost of ownership • Equipment and technical solution • Service and support • PaperCut MF solution and Google Workspace integration • Vendor qualifications and references • Implementation and training • Reporting and fleet management The District reserves the right to reject any or all proposals, waive minor informalities or irregularities, request clarification of proposal information, negotiate with the apparent successful proposer, and award the contract in the best interest of the District.