Description
The Town of Manchester seeks a qualified vendor to replace its aging fleet of copiers and printers with up to 50 new multifunction devices across 30 municipal buildings, and to provide a full‑service managed print program. The scope includes equipment procurement (lease or purchase options), secure access controls, centralized print‑management software, installation, removal of existing hardware, ongoing preventive maintenance, break‑fix support, consumables supply, user training, and monthly usage reporting. Vendors must demonstrate at least five years of public‑sector managed‑print experience, provide detailed fleet‑optimization plans, and meet strict service‑level expectations (response within 1 hour, repair within 4 hours, max downtime 48 hours). The contract will likely run for a multi‑year term (typical lease 36‑60 months) with optional renewal.
Attached files
The solicitation documents live at the source — open the bid source above to download them.