The Department of Veterans Affairs, Veterans Health Administration (VHA), is conducting a market survey to identify potential sources for the maintenance of NXStage System One equipment at the Rocky Mountain Regional VA Medical Center. The contractor will be responsible for providing scheduled and unscheduled maintenance, including parts replacement, software upgrades, and technical support. The contract is expected to last for one year, with two option years. The contractor must have experience in maintaining similar equipment and must be able to provide a written description of their maintenance procedures.
Some key points to consider:
• The contractor must be able to provide all necessary parts and labor to maintain the equipment.
• The contractor must be able to provide technical support and training to VA personnel.
• The contractor must be able to respond to service calls within 24 hours.
• The contractor must be able to provide a written description of their maintenance procedures.
• The contractor must be able to provide proof of experience and qualifications.
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