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  5. ›ServiceNow FY27

Ohio Department of Taxation·Ohio

ServiceNow FY27

Closes 6/3/2026$200k – $500kRequest for Quotation
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Description

The Ohio Department of Taxation is issuing a Quick Quote solicitation to renew its ServiceNow platform for FY27 (August 1 2026 – July 31 2027). Only Minority Business Enterprises (MBEs) that are on Carahsoft’s MCSA or that already hold a state contract may submit bids. The award will provide the state agency with a one‑year SaaS subscription, support, and related services under item PROD19290. • Provide a full‑service ServiceNow SaaS subscription for the Ohio Department of Taxation for FY27. • Vendor must be an MBE on Carahsoft’s MCSA or have an existing state contract (MBE set‑aside). • Item reference: PROD19290; contract period is 12 months (8/1/2026 – 7/31/2027). • Questions due 5/28/2026; bid submission deadline 6/3/2026. • Contract is a one‑year renewal; future renewals may be issued annually.

Attached files

The solicitation documents live at the source — open the bid source above to download them.

Key dates

Opened
5/21/2026
Questions due
5/27/2026
Closes
6/3/2026
Duration
12 months

Last updated

Details

Type
Request for Quotation
Industry
Information Technology and Software Development
NAICS
518210
Solicitation №
SRC0000039549

Budget estimate

$200,000 – $500,000

Based on typical Statewide SaaS licensing fees for enterprise platforms like ServiceNow, a one‑year renewal for a large agency such as the Ohio Department of Taxation is likely to fall in the low‑to‑mid‑hundreds of thousands of dollars. Assuming a modest per‑user licensing cost, support, and possible customization, a reasonable estimate would be between $200,000 and $500,000. Factors influencing this range include the number of user seats, required modules (e.g., ITSM, HR, Customer Service), and any additional implementation or training services.

AI estimate from the solicitation

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