7G21--FY27 Brand Name Vocera Service and Support (VA-27-00012318)

The Department of Veterans Affairs has issued an RFI to gather market information for FY27 Vocera licensing, maintenance, updates, technical and administrative support across six Legacy VISN 5 VA medical centers. Vendors must describe their capability to deliver Vocera software licenses, support services, and related administrative functions, indicate existing government contract vehicles, and provide a rough order of magnitude cost estimate. The response must be limited to ten pages, contain no marketing material, and be submitted by email to the contracting specialist by the November 2, 2026 deadline. • Scope includes software licensing (voice, messaging, Engage, telephony, server), Premier Plus support, and related administrative tasks. • Required locations span Maryland, West Virginia, and Washington DC, demanding regional service capability. • Vendors must disclose SBA SDVOSB certification status, existing GSA/MAS or GWAC vehicles, and answer whether the draft product description provides sufficient detail.