The City of Austin is seeking a qualified contractor to supply original equipment manufacturer (OEM) parts and provide both non‑warranty and authorized warranty repair services for its Loadmaster refuse collection trucks on an as‑needed basis. The contract includes optional collision repair services for units not covered by manufacturer warranty, and requires the contractor to maintain a two‑week parts inventory, respond to urgent “Code Red” orders, and support expedited or emergency repair requests. The award will be made to the lowest responsive bid, with discounts applied for local and small businesses.
• Provide OEM parts for Loadmaster refuse trucks (stock, non‑stock, back‑ordered, special order)
• Perform non‑warranty repairs and, if authorized, warranty repairs
• Offer optional collision repair services
• Maintain a two‑week consignment inventory and quarterly stock lifts
• Respond to expedited (“Code Red”) and emergency disaster repair requests within defined timeframes
• Deliver parts within 1‑2 business days (stock) or 2‑3 days (non‑stock) after order
• Submit detailed invoices and transaction reports; comply with City procurement policies and reporting requirements.
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