Museum Staffing and Operational Support

The United States Coast Guard is seeking information from vendors to provide comprehensive museum staffing and operational support for the National Coast Guard Museum in New London, Connecticut. The museum will serve as a national showcase for the history and missions of the U.S. Coast Guard, and the selected vendor will be responsible for providing a world-class visitor experience and professional management of the museum's collections. The required capabilities include curatorial and collections management, visitor and guest services, education and public programming, general operations support, and exhibit maintenance and technical support. • Curatorial and Collections Management: professional curation services, collections management, artifact handling, preservation, and cataloging. • Visitor and Guest Services: management of daily visitor operations, ticketing, information services, and volunteer/docent coordination. • Education and Public Programming: development and execution of educational programs, creation of engaging visitor experiences, guided tours, and interactive exhibits. • General Operations Support: event management, exhibit maintenance, and technical support. • Exhibit Maintenance and Technical Support: audiovisual and media systems maintenance, information technology systems management.