Description
The State of New Mexico Department of Public Safety is seeking a sole‑source vendor to provide five years of remote maintenance, technical support, software enhancements, and annual upgrades for its proprietary BEAST forensic laboratory information management system (LIMS). The contractor must supply rapid response support, emergency after‑hours assistance, and ensure continued compliance with ISO/IEC 17025 standards while preserving the existing source code, configurations, and data integrity.
• Remote ongoing maintenance and technical support for the BEAST LIMS (Monday‑Friday, with 1‑hour response time).
• Annual software upgrades and delivery of all patches, fixes, and documentation at no additional cost.
• Emergency after‑hours support, ISO/IEC 17025 compliance, and protection of chain‑of‑custody data across three NM forensic labs.
• Contract value of $513,932 (pre‑tax) for a 60‑month term, beginning 08/01/2026 and ending 05/31/2031.
• Sole‑source justification based on proprietary ownership of the software, source code, and unique customizations.