Description
The Department of Veterans Affairs (VA) is seeking a contractor to provide software maintenance and technical support for a structured self-assessment data capture system. The system will be used to collect patient-reported outcomes (PROs) and program evaluation data. The contractor will be responsible for providing software configuration, maintenance, and technical support, as well as ensuring the system is secure and compliant with VA regulations. The system must be able to send PROs to veterans via text or email and allow them to complete assessments on a tablet or computer. The contractor will also be responsible for providing training and support to VA staff.
Some key features of the system include:
• Human-centered design and software application performance monitoring
• Ability to send PROs to veterans via text or email
• Ability for veterans to complete assessments on a tablet or computer
• Ability to track patient outcomes over time
• Ability to provide decision support and flag high-risk responses
• Ability to integrate with the VA's electronic medical record (EMR) system