Appliance Routine Maintenance and Repair Services

The City of Seattle is seeking bids from qualified vendors to provide comprehensive repair, preventive maintenance, and on-call appliance services at designated city-owned buildings. The contract is expected to be for five years, with one two-year extension allowed at the option of the City. The successful vendor will be required to provide a telephone service or "order desk" to receive calls from City departments for advice or assistance, recommendations on products, parts, and repairs, and for receiving and processing of phone orders. The vendor will also be required to maintain adequate inventory to stock and provide same-day response on the most frequently ordered items. Some key points to consider are: • The City intends to award one contract and does not anticipate multiple awards. • The vendor must be a licensed contractor with the State of Washington Department of Labor and Industries. • The vendor must have a minimum of 2 years' experience in appliance routine maintenance and repair services. • The City reserves the right to make multiple or partial awards, and/or to order greater or less quantities based on City needs. • The City may also periodically re-solicit for new additions to the vendor pool, to invite additional vendors to submit bids for award. • The contract may be expanded as allowed, with modifications considered per the criteria and procedures outlined in the ITB. • The City has strict policies regarding the use of background checks, criminal checks, and immigrant status for contract workers. • The City has a Paid Sick Time and Safe Time ordinance that requires companies to provide employees who work more than 240 hours within a year inside Seattle with accrued paid sick and paid safe time. • The City requires vendors to use Green Seal, Eco Logo, or other certified cleaning products for cleaning and janitorial work. • The City has a no-gift policy, and vendors shall not directly or indirectly offer anything of value to any City employee, volunteer, or official.