Description
The Outagamie County Health & Human Services Department is seeking a qualified provider to deliver comprehensive training and ongoing support services to court‑appointed guardians across the county. The provider will be responsible for initial and periodic training, point‑in‑time assistance for guardianship‑related tasks, and maintaining an accessible communication hub. All services must comply with Wisconsin guardianship statutes, retain records for seven years, and meet strict insurance and audit requirements.
• Conduct at least two annual training sessions for newly appointed guardians and quarterly topic‑based trainings for existing guardians.
• Offer on‑demand assistance such as annual accounting, ledger preparation, and other guardianship support services.
• Maintain an ADA‑compliant training site, dedicated phone line, and email address for guardians to access services.
• Retain all training, attendance, and billing records for seven years; adhere to audit trigger thresholds and insurance coverage limits.
• Execute a five‑year contract (January 1 2027 – December 31 2031) with monthly payment scheduling.