Request of Proposal for Case Processing Operations Center 2.0

The opportunity is for a Case Processing Operations Center (CPOC) 2.0. The document is a draft Request for Proposal (RFP) and its associated attachments. The RFP is seeking feedback from industry partners, which must be submitted by Monday, March 30, 2026, at 1200 EDT. The scope of work is not explicitly mentioned in the document, but it can be inferred that it is related to case processing operations. • The RFP is a draft and is seeking feedback from industry partners. • The opportunity is for a CPOC 2.0, which may involve case processing operations. • The document includes attachments, some of which are restricted and require a company CAGE code to access.