Electronic Fax Solution

The Indian Health Service (IHS) seeks a FedRAMP‑authorized, cloud‑based electronic fax solution that integrates with Microsoft Teams, protects PHI under HIPAA, and eliminates on‑premises fax hardware. The award will be a firm‑fixed‑price, 12‑month base contract with four optional 12‑month extensions, set‑aside for Indian Small Business Economic Enterprises (ISBEE). The contractor must supply all software, licenses, cloud hosting, support, and ensure government ownership of fax DIDs. Evaluation will consider technical capability, SAM registration/past performance, and price. <br/><br/>• FedRAMP Moderate or High compliant cloud fax service<br/>• Native or API integration with Microsoft Teams<br/>• Full HIPAA‑compliant transmission, storage, audit logging, encryption<br/>• Government‑owned fax DIDs and portability<br/>• 12‑month base period plus up to four 12‑month options (potential 5‑year term)<br/>• Cloud‑hosted delivery nationwide<br/>• ISBEE set‑aside – only Indian Economic Enterprises that are small businesses may submit<br/>• Submission deadline September 14 2026; questions due September 10 2026