EXT ADM | Telematics Services

The City and County of San Francisco is seeking qualified vendors to provide an end‑to‑end telematics solution for the Sheriff’s Department fleet. The effort consists of a 15‑month pilot covering up to 170 mixed‑type vehicles, including hardware devices, connectivity, a SaaS platform, installation, training, and integration with existing City systems (Snowflake, Bluedot/Epic Charging, PowerFlex, AssetWorks). The pilot is budgeted at a not‑to‑exceed $80,000, after which the City may expand the program to thousands of assets over a potential ten‑year term. • Provide telematics hardware (devices, sensors, optional dashcams) for 170 assets and install them. • Deliver a SaaS data platform with real‑time GPS, diagnostics, reporting, and REST‑API integration to City’s Snowflake environment and other fleet‑management tools. • Meet regulatory requirements (CARB Clean‑Truck Check, BAR Continuous Testing) and security standards (SOC 2, AES‑256 encryption, MFA). • Offer training, change‑management, and support services meeting 99.9 % uptime and defined incident‑response times.