The San Francisco Municipal Transportation Agency (SFMTA) is seeking a qualified security firm to provide armed and unarmed guard services, revenue‑collection security support, and comprehensive security‑operations functions across more than 400 transit facilities, including bus and rail yards, maintenance shops, subway stations, and associated sites. The contractor must manage staffing, patrols, access‑control, incident reporting, and coordination with SFMTA’s Security Operations Center, while complying with extensive California prevailing‑wage, local‑business‑enterprise, and safety regulations. The contract is a three‑year fixed‑price agreement with the possibility of two one‑year extensions, and requires a minimum 20 % LBE subcontracting participation, performance‑based penalties, and substantial bonding and insurance coverage.
• Guard service delivery (fixed‑post, patrols, emergency response) for > 400 SFMTA locations
• Revenue‑collection security (cash/fare protection, escort services) and SOC coordination
• Required technology integration (GPS patrol verification, electronic reporting, incident management) and strict performance metrics with liquidated‑damage provisions
• Minimum 20 % LBE subcontracting; compliance with prevailing‑wage, Minimum Compensation Ordinance, and Health‑Care Accountability Ordinance
• Three‑year term, optional two‑year extensions, performance bond ≥ 10 % of annual contract value