SMA Robo Scan V2, Robotic Book Scanner

The Oak Ridge National Laboratory is seeking a firm fixed price quotation for the supply of a SMA Robo Scan V2, Robotic Book Scanner, or a domestic equivalent. The quotation should include the price for the items listed in Attachment C, Bill of Materials for RFQSSPR471370. The supplier is expected to provide qualified personnel for system installation and start-up, as well as comprehensive training for users. The supplier should also provide a process for notifying users of defects and new releases, and for allowing users to report defects and request assistance. Some key points to consider include: • The supplier should provide a firm fixed price quotation for the items listed in Attachment C. • The supplier is responsible for all packing and shipping provisions to ensure the system arrives at the Company's site in an undamaged, working condition. • The supplier should provide qualified personnel for system installation and start-up, as well as comprehensive training for users. • The supplier should provide a process for notifying users of defects and new releases, and for allowing users to report defects and request assistance. • The supplier should provide assurance of software quality by allowing an external assessment of their SQA program or providing evidence of software quality via self-declaration, third-party certification, or acceptance based on key characteristics.