FY26 Service Contract for JEOL IT710HRLV

The NASA/NSSC is seeking a contractor to provide maintenance and services for the JEOL JSM-IT710HR/LV SCANNING ELECTRON MICROSCOPE. The contractor shall provide maintenance to maintain original equipment performance specifications, including planned preventive maintenance inspections, emergency service visits, and technical phone support. The contractor shall also exchange or modify components when necessary due to normal usage. The services shall be performed by factory-trained service engineers and shall include labor, travel, living expenses, and replacement of all worn or defective components. Some key points to consider: • The contractor shall provide up to two planned preventive maintenance inspections over the term of the contract. • The contractor shall provide unlimited emergency service visits and unlimited technical phone support at no additional cost during regular business hours. • The contractor shall exchange or modify components when in the best interest of the Government and approved by the Contracting Officer or Contracting Officer's Representative (COR). • The Government may conduct basic maintenance such as cleaning/replacing apertures and o-rings, and may choose to attempt simple adjustments or repairs under telephone direction by the Contractor.