Description
The Town of Coventry is seeking a SaaS AI‑powered research assistant chatbot to serve both staff and the public. The solution must ingest, index, and securely reference a wide range of municipal documents, provide multilingual 24/7 support, and integrate via APIs with existing systems. The bid is a sealed‑bid, competitive IFB with a maximum annual budget of $20,000, and the award will be made to the lowest qualified bidder.
• Provide a custom‑trained AI chatbot that can answer employee and citizen queries with citation‑backed responses.
• Integrate with the town’s current documentation repositories and IT infrastructure, supporting both public‑facing and private‑facing interfaces.
• Deliver ongoing SaaS licensing, support, training, and compliance with data‑privacy/security standards throughout the contract term.