Description
The University of Texas MD Anderson Cancer Center is seeking a qualified design firm to lead creative and design services that enable the Innovation team to develop and implement impactful design solutions. The ideal firm will demonstrate expertise in human-centered design, human factors, and futures and foresight methodologies, with capabilities across a range of design and innovation services. The selected firm will deliver strategy-driven design experiences, actionable implementation plans, and stakeholder engagement solutions that advance innovation initiatives and organizational transformation goals.
• The firm must demonstrate expertise in human-centered design principles with proven experience designing services, spaces, and stakeholder experiences focused on patient and end-user needs.
• The firm must conduct user research through methods including journey mapping, contextual inquiry, interviews, and facilitation of focus groups and collaborative sessions.
• The firm must synthesize research insights through multiple mediums that accurately represent final user experiences.
• The firm must provide implementation planning and stakeholder experience strategy with execution support.
• The firm must deliver change management and training programs.
• The firm must create compelling presentations that bring clarity to complex ideas.
• The firm must establish measurable design outcomes and success metrics.