Description
The Ralph H. Johnson VA Medical Center is seeking a third-party protocoling and scheduling software for radiology. The software should streamline and improve efficiency of completing orders, making documented results easily accessible by Radiology staff from multiple locations. The contract will be for one year, and the contractor will be responsible for providing initial training, response time for routine and critical issues, and customization of multiple letter templates per modality. The contractor must comply with various VA software approvals and have established agreements with the VA. Key features of the software include the ability to differentiate orders based on urgency, visibility of patient demographics on orders, and information reporting on metrics.
Some of the key requirements for the contractor include:
• Providing a capability statement that includes information about the company's experience and qualifications
• Identifying the functions that the company will perform versus those of a subcontractor
• Complying with VA information security and privacy requirements
• Providing a plan for destruction of all VA data in the contractor's possession
• Cooperating with VA in any civil litigation to recover VA information or obtain monetary compensation
• Complying with records management laws and regulations, including the Federal Records Act and NARA policies