RFP - PW -Shared Mobility Compliance and Operation

The City of Minneapolis seeks a vendor to deliver a comprehensive shared‑mobility management platform and associated operational support services to maintain, expand, and ensure compliance of its micromobility ecosystem (bike‑share, scooter‑share, and future modes). The contract will be for an initial two‑year term with an optional one‑year renewal, requiring robust software, real‑time monitoring, data‑privacy compliance, and extensive reporting capabilities. • Provide a cloud‑based software platform for real‑time device monitoring, geofencing, compliance reporting, and integration with existing City systems. • Deliver ongoing operational support, including incident handling, data analytics, and assistance with future integrations (car‑share, delivery robots, autonomous vehicles). • Meet stringent data‑security, privacy (MGDPA), and disaster‑recovery requirements (RPO ≤ 24 h, RTO ≤ 4 h, 99.99 % uptime, annual DR test). • Submit detailed technical, financial, and experience documentation via the eSupplier portal, adhering to a 30‑page proposal limit and mandatory questionnaire attachments (B‑E). • Align with the City’s optional optional one‑year renewal, totaling up to three years of service.