The City of Austin is seeking a vendor to provide self-insured dental plan administration services for active and retired city employees and their covered dependents. The selected vendor will be responsible for providing dental insurance, administering claims, and providing customer service. The contract will be for an initial term of 36 months, with the option for extension. The city is looking for a vendor that can provide high-quality services, competitive pricing, and excellent customer service.
• The vendor will be responsible for providing dental insurance for active and retired city employees and their covered dependents.
• The vendor will administer claims and provide customer service.
• The vendor will provide quarterly and annual reports to the city.
• The vendor will be responsible for ensuring compliance with federal, state, and local laws.
• The vendor will provide training and education to city staff on the dental plan administration services.
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