Description
The Federal Aviation Administration (FAA) is seeking information from interested and capable parties to provide enterprise IT support relevant to the Integrated Service Center (ISC). The purpose of this RFI is to request information and feedback from industry to inform future acquisition strategies. The RFI includes a list of questions and requires respondents to provide a statement of capability and any applicable experience. The FAA is interested in full lifecycle management, including hardware, training, and technical support services for the ISC. Key areas of interest include platform support, service desk performance, and enterprise support platform capability enablement.
• The RFI is not a request for proposals or offers, and the FAA is not seeking or accepting unsolicited proposals.
• The FAA will not pay for any information received or costs incurred in preparing vendor responses to this market survey.
• The RFI includes a list of questions and requires respondents to provide a statement of capability and any applicable experience.
• The FAA is interested in full lifecycle management, including hardware, training, and technical support services for the ISC.
• Key areas of interest include platform support, service desk performance, and enterprise support platform capability enablement.