Clinical Decisions Support Platform

The University at Buffalo intends to make an award under our discretionary authority, pursuant to NYS Education Law §355 (5) (a), which is up to $125,000, for a Clinical Decision Support Platform. A sealed bid will not be held. If you are interested in providing a proposal for the above commodity/product or service, you must contact the appropriately designated Campus contact in this advertisement within 15 business days of this Advertisement Notice. The University at Buffalo (“University”) is seeking the below services Evidence-Based Clinical Content & Knowledge Platform • Comprehensive clinical knowledge base: Must provide a continuously updated, peer-reviewed clinical decision support platform covering a broad range of medical specialties, conditions, drugs, diagnostics, and treatment guidelines. • Authoritative medical content: Content must be developed, reviewed, and maintained by recognized physician editors and clinical experts, with transparent editorial policies and citation of primary medical literature and guidelines. • Real-time clinical decision support: Must deliver point-of-care recommendations that support diagnosis, treatment selection, medication management, and patient care decisions in real time. Scalability & Performance • High-availability platform: Must support simultaneous access by a large number of users (clinicians, researchers, faculty, and students) without performance degradation. • Reliable uptime and system resilience: Must ensure high system availability, redundancy, and minimal downtime, with scheduled maintenance communicated in advance. Secure Access & Compliance • Secure web-based access: Must be accessible via modern web browsers and mobile platforms with encrypted connections (HTTPS/TLS). • User authentication & access control: Must support institutional authentication methods (e.g., IP-based access, SSO, proxy access) and role-based access controls where applicable. • Healthcare data security & compliance: Platform must meet applicable healthcare and institutional security standards and follow industry best practices for data protection and privacy. Interoperability & Integration • Clinical system integration: Must support integration with electronic health record (EHR) systems and clinical workflows to allow contextual access within care environments. • Standards-based interoperability: Must support healthcare interoperability standards (where applicable) to enable seamless access and linking from institutional systems. Usability & User Experience • Intuitive search and navigation :Must provide fast, accurate search functionality with clinical relevance ranking, filters, and cross-linking across topics. • Multi-device support: Must support desktop, tablet, and mobile access, including offline or low-bandwidth usage options where available. • User-friendly interface: Interface must be suitable for clinicians, researchers, educators, and students, requiring minimal training. Educational & Academic Support • Academic and instructional readiness: Must be suitable for medical education, residency training, and academic coursework, supporting learning alongside clinical use. • Citations and references: Must allow users to view, export, and reference underlying evidence, guidelines, and bibliographies for academic and research purposes. Content Management & Updates • Frequent content updates: Clinical topics must be updated regularly to reflect new evidence, guidelines, and regulatory changes. • Version transparency: Must clearly indicate update history, revision dates, and changes to clinical recommendations. Reporting & Usage Analytics • Institutional usage reporting: Must provide administrators with usage metrics and reporting tools to support license management and institutional planning. Documentation & Support • Comprehensive documentation: Must provide user guides, tutorials, FAQs, and onboarding resources. • Responsive technical and customer support: Must offer timely technical support and account management for institutional customers. Scalability & Future Growth • Scalable licensing model: Must support institutional growth, expand user populations, and evolving clinical and academic needs. • Ongoing innovation: Vendor must demonstrate commitment to continuous improvement, clinical accuracy, and incorporation of emerging medical knowledge. Business enterprises awarded an identical or substantially similar procurement contract within the past five years: UpToDate Software Minority / Women Business Enterprise contracting goals (MWBE) MBE Goal: 18.00% WBE Goal: 12.00%