Description
The Illinois Department of Veterans Affairs is seeking a sole source contract for linen services for the Quincy Illinois Veterans Home. The contract will provide linen to the facility, including patient gowns, bed linens, towels, washcloths, chuck pads, and blankets. The vendor will be responsible for picking up soiled linens 3-4 days a week and delivering clean linens. The vendor must be located within a 30-minute radius of the facility to ensure rapid emergency response.
Key requirements include:
* Experience providing laundry services to healthcare or long-term care facilities
* Staff trained in healthcare linen handling, infection control procedures, and compliance with OSHA and CDC standards
* Commercial-grade washers, dryers, and finishing equipment capable of high-volume processing
* Separate clean and soiled processing areas to prevent cross-contamination
* Compliance with OSHA Bloodborne Pathogen Standards, CDC guidelines, ANSI/AAMI and HLAC best practices
* Temperature logs and microbial testing
* Dedicated vehicles for transportation of linens
* Chain-of-custody documentation for every pickup and delivery
* Quality assurance program with internal audits, equipment maintenance schedules, and performance monitoring procedures
* Designated account representative and availability for emergency deliveries or service issues
* Prompt reporting and resolution of delays, quality issues, or inventory discrepancies