Marketing Cloud Consulting Services

Marketing Cloud Consulting ServicesED_2026RFP_ASMC_1Closing Date: 07/27/2026 11:59:00 PM PTDetail:The City of San José (“City”) is soliciting responses from qualified vendors to provide professional (“Services”) for the San José Clean Energy’s (“SJCE”) Salesforce Marketing Cloud customer engagement platform. The selected vendor will provide strategic, technical, and operational support for Salesforce Marketing Cloud (SFMC) to support ongoing customer communications, campaign execution, system optimization, analytics, and compliance. Services may include planning, implementation, configuration, campaign delivery, documentation, and staff support.The goal of this engagement is to ensure SFMC is used effectively, securely, and in alignment with organizational communications, marketing, and customer engagement objectives.SJCE manages the City’s Community Choice Energy program that provides electric generation services to more than 350,000 residential and commercial customers in San José.