Fire Station Alerting

The City of Aurora is seeking a vendor to replace its current fire station alerting system with a new system that meets the needs of the Aurora Fire Rescue (AFR) and Aurora 911. The system should provide individual volume control, bunkroom customization, visual alerting text boards, bunkroom light activation, red light programming, and other health and safety requirements for a modern, busy fire department. The vendor should provide a complete project management plan, a high-level implementation timeline, a complete migration plan, a training program, a service agreement, and security requirements. The city is looking for a complete solution from the selected vendor, including all hardware, software, security processes, and services required to implement the solution. • The system should be a modern, vendor-supported, SaaS solution. • The vendor should provide a proven, commercially available solution that meets the city's requirements. • The vendor should provide a complete description of data flow and security provided for a cloud-based hosted solution. • The city will own the data gathered within the selected system. • The vendor should provide a working demonstration of the minimum required features and requirements prior to selection. • The vendor should describe their approach to system modification, configuration, and customization of the core system software. • The vendor should provide a quality control plan for maintaining efficiency, effectiveness, and reliability of hardware, video management solution, data hosting, and any other services provided. • The vendor should provide a training plan for all users of the system. • The vendor should provide a support plan for the duration of the implementation and during the subsequent support and maintenance period.