Description
The State of Florida Department of Education is seeking a qualified vendor to design, implement, and support a statewide mobile panic alert system (“Alyssa’s Alert”) for all public and charter schools. The system must integrate with existing public safety answering point (PSAP) infrastructure, enable real‑time coordination among fire, medical, law‑enforcement, and disaster‑response agencies, and provide 24/7 technical support with 99.999% uptime. The contract will be a 36‑month term, with the possibility of three one‑year renewals, and work is expected to begin May 1 2027. Vendors will negotiate terms after submitting technical and price replies by October 27 2026.
• Provide a mobile panic‑alert platform (hardware, software, wearable option) that can transmit 911 calls and location data.
• Ensure seamless integration with state‑mandated E‑911, text‑to‑911, and other emergency communication standards.
• Offer customizable user‑management, messaging, and reporting tools for each district/charter board.
• Deliver 24/7 level‑one technical support and regular system updates.
• Meet 99.999% system availability, privacy, and information‑security requirements.