ITB 26-02TM Ticketing Service (re-enter)

The City of Hampton is soliciting qualified vendors to design, develop, operate, and maintain an event ticketing system that will serve multiple venues and events across the city. The contract will encompass software development, hosting, user support, and ongoing system administration. • Provide a fully functional ticketing platform (online and kiosk) for events of varying sizes. • Deliver integration with existing city financial and reporting systems. • Offer continuous operation, technical support, and system updates for the duration of the contract. • Include training for city staff and documentation of all processes. • Ensure compliance with accessibility and security standards.