Description
The National Heart, Lung, and Blood Institute (NHLBI) at the National Institutes of Health (NIH) intends to award a sole source contract for a one-year OEM Service Level Agreement (SLA) renewal for the Vevo F2 High-Resolution In Vivo Imaging System. The system is used for preclinical imaging in support of rodent cardiovascular research studies. The SLA will include one annual preventive maintenance visit, unlimited corrective maintenance, OEM-certified replacement parts, labor and travel, proprietary software and firmware updates, and technical support.
• The required services must be performed by OEM-authorized technicians using manufacturer-approved parts and diagnostic tools.
• Proprietary software updates and firmware patches exclusive to the FUJIFILM VisualSonics platform are required.
• Calibration and diagnostic tools specific to the Vevo F2 system are necessary.
• Initial response time via telephone or email must be guaranteed within 24 hours.
• Coverage includes travel and overtime labor, if required.
• Third-party or non-OEM service providers are not acceptable due to proprietary software, hardware configuration, and calibration requirements.
Attached files
Contact
Nicholas Capobianco