Description
The City of Forney, Texas is seeking a qualified firm to administer its Fire Department Cost Recovery Program. The contractor will review fire‑incident reports, identify applicable insurance coverage, prepare and submit claims, follow up with carriers, collect reimbursements, and remit net recovered funds to the City. Compensation is based on a percentage of amounts actually collected, with no fees on uncollected claims. The contract term is for an initial period of one (or more) year(s) with optional one‑year renewals.
• Review eligible fire‑department incidents and determine recovery eligibility.
• Identify automobile, property, commercial, or other insurance policies related to each incident.
• Prepare, submit, and track insurance claims; handle denials, appeals, and partial payments.
• Collect recovered funds and remit them to the City’s Fire Department Cost Recovery Fund.
• Provide regular reporting on incidents reviewed, claims submitted, amounts billed, collected, denied, and net revenue.
• Maintain data security, integrate with the fire department’s records system, and ensure compliance with mandatory “no‑billing to individuals” restrictions.
• Propose a compensation structure (percentage of collected funds) and disclose any additional fees.
• Deliver an implementation plan that minimizes additional workload for fire‑department personnel.