Award from RFS 250000002079 - MDOC Inmate Network & App Svcs

The State of Michigan is seeking a contractor to provide a MDOC Inmate Network, Applications & Services. The contract term is 3 years with up to 7 renewal options. The selected contractor will be responsible for providing various systems and services, including network security and monitoring, identity access management, network management and maintenance, prisoner handheld devices and peripherals, and more. The evaluation process considered factors such as technical criteria, solution requirements, staffing, and company background. The award recommendation is based on the best value to the State, considering factors such as the bidder's technical solution, pricing, and staffing solution. • Key systems and services include: • Network Security and Monitoring (NSM) • Identity Access Management (IAM) • Network Management & Maintenance (NMM) • Prisoner Handheld Devices and Peripherals (PD) • Device Management (DM) • Prisoner Device Support (PDS) • Internet Service Provider (ISP) • Electronic Deposits and Release Debit Cards (EDRC) • Multimedia Services (MS) • Intelligence Analysis (IA) • Prisoner Telephone System (TS) • Prisoner Video Visitation (VV) • Requests and Messaging (ME) • General Requests (GR) • Medical Requests (MR) • Educational Services (ES) • Document Repository (DR) • Store Services (SS) • Electronic Law Library (ELL) • Future Considerations (FC)