Request for Proposals for Police Towing & Vehicle Evidence Storage

The City of Asheville is seeking a qualified vendor to provide continuous 24 × 7 × 365 police‑towing services and secure, climate‑controlled storage for vehicles seized as evidence. The contractor must respond to calls within 30 minutes, maintain chain‑of‑custody documentation in the City’s ARIES system, and operate a storage facility within five road miles of the city limits that meets strict security standards. The contract is for an initial one‑year term with two optional one‑year renewals, and proposals will be evaluated on understanding of requirements, management approach, experience, and cost. • Provide 24‑hour towing response (≤ 30 min) for police‑seized vehicles. • Operate indoor/outdoor evidence‑vehicle storage with 24/7 alarm, video surveillance, single entrance/exit, and limited‑access controls. • Integrate with ARIES tow‑management platform and submit itemized invoicing for towing and storage. • Meet equipment specifications (minimum two 10,000‑lb wreckers, required tools, signage) and insurance limits ($1 M GL, $1 M auto, $100 k EL). • Submit a cost proposal, management summary, background, and required certifications by the September 23 deadline.