Description
The U.S. Food and Drug Administration (FDA) is conducting market research to support the Office of the Chief Scientist (OCS) requirement for a Preventive Maintenance and Repair Service Agreement for multiple types of Waters instrument systems. The agreement will cover three Waters Acquity H-Class systems, three Waters Acquity Classic systems, seven Waters Arc systems, one Waters Alliance system, and twenty Waters Empower software licenses. The contractor will be required to provide on-site preventive maintenance and repair services, original equipment manufacturer (OEM) parts, software upgrades, and technical support for these analytical instruments and their software.
Some key points about this opportunity include:
• The FDA is seeking small business sources to determine the availability and capability of small businesses capable of providing the required supplies.
• The associated North American Industry Classification System (NAICS) Code is 811210 - Electronic and Precision Equipment Repair and Maintenance.
• The applicable Small Business Size Standard is $34 million.
• The contractor shall provide one scheduled on-site preventive maintenance visit per year for each covered instrument system.
• The contractor shall use OEM parts and materials for preventive maintenance and repairs.
• The contractor shall provide unlimited technical support (via phone and email) for software and hardware.
• The period of performance is anticipated to be from June 1, 2026, through May 31, 2027.