Automated Check Remittance Processing Solution

The City of Newport News is soliciting qualified firms to design, implement, integrate, and support an Automated Check Remittance Processing Solution for its Treasurer’s Office. The scope includes software licensing (or SaaS), required hardware, system integration with existing iNovah cashiering and accounts‑receivable platforms, imaging and OCR capabilities, barcode/QR scanning, data validation, daily processing of up to 5,000 transactions, reporting, and ongoing technical support. The contract is initially for one year with the option to renew up to four additional one‑year terms (potential total of five years) and includes a 60‑90 day go‑live window after purchase‑order issuance. • Deliver a fully integrated, secure solution for paper and electronic remittance processing. • Capture, image, and OCR check data; support barcode/QR scanning and multi‑source payment aggregation. • Interface with City’s iNovah cashiering system and accounts‑receivable/billing platforms. • Provide implementation services, training, documentation, and post‑go‑live support. • Meet performance target of up to 5,000 transactions per day and provide robust reporting on volume, error rates, and dollar amounts. • Offer options for on‑premises, hosted, or SaaS deployment. • Contract period: 1 year with up to four one‑year renewals (plus possible 6‑month extension).