Salesforce CRM Development and Consulting Services for Solid Waste & Recycling

The Washington County Solid Waste & Recycling department is seeking a contractor to review and update their Salesforce instance to better meet their division's needs. The contractor will provide services to improve the function and user experience of Salesforce, including system cleanup, account architecture, resource distribution and inventory tracking, and other tasks. The contractor will also provide training to staff and assist with other tasks as determined by the County and the Contractor. The key features of this opportunity include: • Review and update of the County's Salesforce instance • Improvement of the user experience and staff efficiency • System cleanup and removal of unnecessary elements • Account architecture and redesign of client accounts • Resource distribution and inventory tracking • Training to staff and assistance with other tasks • Environment management processes and documentation of changes to software environment, assets, and configurations.