Description
The State of Hawaii Department of Health is seeking a vendor to provide an AI‑driven dispatch training solution for its Emergency Medical Services and Injury Prevention System Branch. The solution must support a unified 911 workforce platform that includes pre‑hire screening, realistic call and radio simulation training, automated quality assurance, and supervisor tools. The contract will cover 20 users over a three‑year period, with delivery beginning 09/28/2026 and ending 09/29/2027 (as indicated for the procurement window). The solicitation is an open small‑purchase bid and electronic quotes are accepted.
• AI‑based training platform for 911 dispatchers
• Pre‑hire screening and ongoing performance assessment
• Real‑time simulation of calls and radio communications
• Dashboard and supervisor tools for QA
• 20 user licenses, 3‑year term
• Delivery and implementation to begin 09/28/2026