Comprehensive Rental Information and Housing Services Management System

The City of Berkeley is seeking a comprehensive modern data system and CRM solution to manage all aspects of Rent Stabilization Board work. The system should include property and unit registration, housing counseling, mediation, petitions and hearings, planning, finance, data analysis/reports, workflow management, and online services. The proposal should include a technical proposal and a separate pricing proposal. The city is looking for a vendor that can implement, operate, and maintain the system. • The system should be able to handle all aspects of Rent Stabilization Board work • The system should include a CRM solution • The system should be able to provide data analysis and reports • The system should be able to manage workflow • The system should be able to provide online services • The vendor should be able to implement, operate, and maintain the system