Description
Erie County’s Department of Social Services is seeking a qualified local agency to administer its New York State Rental Supplement Program for Erie County. The vendor will be responsible for determining eligibility, issuing rental‑supplement payments to landlords, and providing in‑person case management to approximately 300 households per year. Services must be trauma‑informed, culturally competent, and include comprehensive reporting to both state and county agencies. The contract is for one year with an optional annual renewal, and the vendor will receive an advance payment of roughly 25 % of the total contract value followed by monthly reimbursements.
• Manage eligibility intake, verification, and annual recertification for households meeting ≤ 50 % AMI income threshold.
• Disburse monthly rental‑supplement checks to landlords, process security‑deposits, arrears, and application fees.
• Provide full case‑management services (intake, housing stability planning, referrals) with a focus on solution‑focused, trauma‑informed practices.
• Maintain detailed records for six years, submit quarterly OTDA reports, and meet all federal, state, and local compliance requirements.
• Coordinate landlord enrollment, pre‑tenancy inspections, and handle appeals, fraud prevention, and shared‑housing pilot (if funded).