Consolidation Determination for Zone 4 Sign Language Interpretation Services (SLI) - Non-Substantial Quantifiable Benefits

The U.S. Citizenship and Immigration Services (USCIS) is seeking to consolidate sign language interpretation services for its offices in Zone 4, which includes Kansas, Missouri, Nebraska, South Dakota, North Dakota, Minnesota, Wisconsin, Illinois, and Michigan. The services will be procured under the Department of Homeland Security (DHS) Strategic Sourcing Vehicle (SSV) for Communication Access Services (CAS) Blanket Purchase Agreement (BPA). The consolidation is expected to increase efficiency, reduce costs, and improve the quality of services. The requirements include providing sign language interpretation services for USCIS employees who are deaf and hard of hearing, as well as for other work-related functions. • The services will be provided for a zone-based approach, covering multiple locations within Zone 4. • The contract will be awarded to a single vendor, with the option for additional modifications. • The vendor will be responsible for providing qualified interpreters, managing the scheduling and coordination of services, and ensuring compliance with all applicable laws and regulations. • The contract administration will be streamlined, with reduced invoicing and contract actions. • The consolidation is expected to result in cost savings, improved quality of services, and increased efficiency in monitoring and administering the services.