Salesforce Government Cloud Plus and Tableau Subscription Licensing, License Management, and Support Services

The Applied Research Laboratory for Intelligence and Security (ARLIS) at the University of Maryland seeks a vendor to provide enterprise‑level subscription licensing, ongoing license administration, renewals, technical support, and related professional services for both Salesforce Government Cloud Plus and Tableau. The contract will cover the full lifecycle of the software assets, ensuring security, availability, and effective management of the cloud environments used for research and intelligence activities. The vendor must manage licensing agreements, handle renewals on schedule, provide help‑desk and technical assistance, and supply any necessary consulting to optimize usage. • Provide Salesforce Government Cloud Plus subscription licenses and Tableau subscriptions for ARLIS users. • Administer license inventories, track usage, and manage renewals. • Deliver technical support (help‑desk, issue resolution, security patches). • Offer professional services such as configuration, integration, and training. • Maintain compliance with university and federal security requirements. • Submit proposals in a double‑envelope format by September 28 2026.