Description
The Florida Department of Children and Families (DCF) has issued an RFI to collect information on service models, capabilities, and approaches for an Eligibility Assistance Program (EAP). The program aims to provide information, referral, and navigation services to persons with disabilities seeking Medicaid eligibility and other community‑based services. DCF seeks input on best practices, operational risks, staffing, technology, performance metrics, and pricing models to shape a future competitive procurement.
• Target audience: Organizations (tax‑exempt, Florida‑incorporated) with ≥20 years experience serving persons with disabilities.
• Desired capabilities: Call‑center operations, online access portals, ADA‑compliant communication, case‑management systems, and statewide coverage.
• Required information: Organizational qualifications, service‑delivery models, staffing plans, technology integration, performance measures, cost estimates, and risk mitigation strategies.
• Submission deadline: 29 Sep 2026 (1 PM ET) via email to the Procurement Officer.
• No contract award will result from this RFI; it is purely for market research to inform a future solicitation.