Oglethorpe County Next Generation 911

The Oglethorpe County Board of Commissioners is seeking a vendor to provide a Next Generation 911 (NG911) call handling system. The system should be reliable, secure, and compliant with NG911 standards and best practices. The vendor will be responsible for providing a turnkey solution, including call handling software, IP-based call routing, text-to-911 capability, and system installation and configuration. The system must integrate with existing CAD and radio systems and provide predictable, transparent costs. • The system must support NG911 voice calls using SIP • The system must provide seamless handling of wireline, wireless, and VoIP calls • The system must support text-to-911 at launch • The system must allow future support for multimedia (images, video, data) without system replacement • The system must provide configurable call queuing and overflow handling