Description
The City of Mesa seeks a turnkey, contractor‑hosted software platform that fully automates landing‑fee administration for Falcon Field Airport. The solution must capture real‑time aircraft activity, generate accurate invoices, collect payments, remit fees to the City, and provide a public portal for users, all while meeting stringent security standards (SOC‑2, PCI‑DSS, PII compliance) and delivering 99.99 % system uptime. The contractor is responsible for all software, hardware, implementation, training, support, and a one‑year warranty, with the system required to be operational by December 9 2026 and go‑live in January 2027.
• Must support 24‑hour automated aircraft tracking and owner/operator identification for both fixed‑wing and rotorcraft (including drones/eVTOL).
• Provides automated billing, invoicing, collections, and revenue remittance per the City’s published fee schedule.
• Includes a U.S.–hosted web portal for airport staff and aircraft owners, full reporting/analytics, and a 24 × 7 support model with a one‑year warranty and ongoing maintenance.
• Requires proven experience at ≥ 3 U.S. airports, ≥ 3 years of continuous operation, and the ability to deliver a fully functional solution within 30 days of contract award.